Frequently Asked Questions

Find answers to the most common questions about our nutrition services and approach.

General Questions

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What exactly is FoodFix's approach to nutrition?

Our approach is pretty straightforward - we focus on practical strategies that work with your actual life, not some perfect world where you have unlimited time to meal prep. We're not about cutting out entire food groups or giving you impossible-to-follow eating plans. Instead, we help you understand how different foods affect your blood sugar and energy levels, then build sustainable habits around that knowledge.

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Do I need to have specific health conditions to work with you?

Not at all. While many of our clients are dealing with blood sugar concerns, we work with anyone who wants to understand how food affects their energy and overall wellbeing. Some people come to us because they're tired of energy crashes, others want to prevent future issues, and some just want to feel more confident about their food choices.

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Are you qualified nutritionists?

Yes, our team includes registered dietitians and qualified nutrition professionals. Sarah Mitchell is a registered dietitian with 8 years of experience, Dr. James Thompson has 12 years of clinical experience, and Emma Rodriguez handles client support with a background in nutrition education. We're all properly qualified and keep up with continuing education requirements.

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Do you work with people outside the UK?

Currently, we focus on UK residents since we're familiar with local food availability, healthcare systems, and regulations. We offer virtual consultations throughout England, Scotland, Wales, and Northern Ireland. If you're located elsewhere, we'd recommend finding someone local who can provide ongoing support in person.

Our Services

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What's included in your meal planning service?

The meal planning service includes a detailed consultation where we learn about your schedule, preferences, and goals. Then we create a personalized plan that includes specific meal suggestions, portion guidance, and shopping lists. We also provide ongoing support through monthly check-ins and adjustments as needed. It's not a rigid diet plan - think of it more like having a nutrition expert helping you make better daily decisions.

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How do the one-on-one sessions work?

These are typically 45-60 minute sessions where we dig deep into your specific situation. We can do them via video call or phone, depending on what works better for you. The first session is always longer because we're learning about your health history, current challenges, and what you've tried before. Follow-up sessions focus on troubleshooting problems and adjusting your approach as needed.

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What kind of ongoing support do you provide?

This is where Emma really shines. She stays in touch between sessions to see how things are going, answers quick questions, and helps troubleshoot when you hit bumps. It's not constant check-ins - more like having someone you can reach out to when you need guidance. We've found that regular but not overwhelming support makes a huge difference in long-term success.

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Do you provide specific recipes?

We provide meal ideas and guidelines rather than detailed recipes. The goal is to teach you principles so you can make good decisions with whatever ingredients you have available. That said, we do share simple meal combinations and cooking techniques that our clients have found helpful. We want you to become confident making your own food choices, not dependent on following exact recipes.

Pricing & Payment

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What are your current rates?

Our personalized meal planning service starts at £89 per month, which includes your initial consultation, customized plan, and ongoing support. One-on-one sessions are £65 each. We've found that most people see the best results with a combination of both - usually 2-3 individual sessions plus the monthly meal planning support.

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Do you offer payment plans?

Yes, we understand that investing in your health can be a significant decision. We offer monthly payment options for our services, and we're happy to discuss what works for your budget during your initial consultation. We'd rather work with you to find something affordable than have you wait to get started.

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Is there a minimum commitment?

For the meal planning service, we recommend at least 3 months because that's typically how long it takes to establish new habits and see consistent results. However, we don't lock you into long contracts. Individual sessions can be booked as needed. We want you to stay because the service is helping, not because you're stuck in an agreement.

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Do you take insurance?

We don't directly bill insurance, but many of our clients have successfully submitted receipts for reimbursement, especially if they have health savings accounts or flexible spending arrangements. We provide detailed receipts that include the necessary information for insurance claims. It's worth checking with your provider about coverage for nutritional counseling.

Results & Timeline

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How quickly will I see results?

Most people notice improvements in energy levels and how they feel after eating within 2-3 weeks. More stable blood sugar patterns typically develop over 6-8 weeks as your body adjusts and you get better at implementing the strategies. The timeline really depends on your starting point and how consistently you can follow the recommendations.

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What if your approach doesn't work for me?

Honestly, our approach isn't magic - it's based on understanding how your body responds to different foods and building sustainable habits around that. If you're not seeing progress after a few weeks, we adjust the strategy. Sometimes it takes a few tries to find what clicks for your specific situation. That's exactly why we include ongoing support rather than just handing you a plan and hoping for the best.

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Will I need to eliminate foods I enjoy?

This is one of the biggest differences in our approach - we don't believe in cutting out entire food groups or telling you that you can never have pizza again. Instead, we help you understand how different foods affect you and how to incorporate the things you enjoy in a way that supports your goals. It's about balance and making informed choices, not restriction.

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What happens after I reach my goals?

The goal is to teach you enough that you can maintain your progress independently. Many clients transition to occasional check-ins or come back when life circumstances change and they need to adjust their approach. We want you to feel confident managing your nutrition on your own, not dependent on us forever.

Still Have Questions?

Can't find the answer you're looking for? We're happy to chat about your specific situation and explain how our approach might work for you.

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