Privacy Policy

FoodFix is dedicated to empowering individuals with practical, evidence-based nutrition strategies for managing blood sugar and achieving balanced wellness. As a UK-based service, we handle personal information with the utmost care, adhering strictly to the UK General Data Protection Regulation (UK GDPR) and other applicable laws. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website, services, or resources. Our approach is rooted in transparency and respect, ensuring that your journey toward sustainable health habits is supported without compromising privacy. We do not sell or rent personal data, and our practices are designed to enhance your experience while safeguarding sensitive details related to nutrition goals.

We collect information in several ways to provide tailored support. When you visit our site, we may gather basic details like IP address, browser type, and pages viewed through cookies and analytics tools—these help us improve content on topics like portion guidance and real meal plans. For service users, such as those booking consultations starting from £65 per session or subscribing to meal planning from £89 per month, we collect contact information (name, address), health-related preferences (e.g., dietary restrictions for blood sugar control), and payment details via secure processors. Educational resources, like our free FAQ sections, may require minimal data for access tracking. We only collect what is necessary to deliver value, such as understanding your needs for personalized nutrition approaches that fit real-life schedules.

The use of your information is purposeful and limited. Personal data enables us to process consultations, create customized meal plans, and send relevant updates on wellness tips—always with your consent. For example, if you've engaged with our about section, we might follow up with resources on balanced nutrition without overwhelming you. Aggregate data from site interactions informs content improvements, like enhancing sections on weekly consultations or client reviews, ensuring our platform remains a reliable partner in your health routine. We never use data for unsolicited marketing; communications are opt-in and focused on enhancing your experience with practical, human-centered guidance.

Sharing information is minimal and secure. We may disclose data to service providers for operations, such as hosting our site or processing payments, but only under strict confidentiality agreements. In cases of legal requirements or business transfers, data may be shared, but we notify users where possible. Health-sensitive information from consultations is handled by qualified professionals like registered dietitians (e.g., Sarah Mitchell, RD) and is never shared externally without explicit consent. As a UK entity (FoodFix Limited, Company Registration: 33312418), we ensure all partners comply with data protection standards, prioritizing the confidentiality of details related to your nutrition journey.

Security is a cornerstone of our operations. We employ industry-standard measures, including encryption for data transmission, secure servers, and regular audits to protect against unauthorized access. For instance, payment information for our services is tokenized and never stored on our systems. Despite these efforts, no online platform is entirely risk-free, so we encourage strong passwords and vigilance. In the event of a data incident, we will notify affected users promptly as required by law, while working to mitigate impacts on your wellness support.

Your rights under UK GDPR are fully supported. You can access, correct, or delete your personal data at any time by contacting us through site forms. For withdrawal of consent, such as opting out of newsletters on blood sugar management, simply update preferences in your account settings. We retain data only as long as needed—for active clients, up to seven years for compliance; for visitors, shorter periods. Children under 16 require parental consent for services, and we do not knowingly collect their data otherwise. International transfers, if any, use adequacy mechanisms to maintain protection levels.

We update this policy as needed, with the latest version dated September 13, 2025. Changes are posted here, and significant ones may be emailed to registered users. By using FoodFix, you agree to these practices, which enable us to offer genuine, supportive nutrition services. Questions? Our team is available via standard inquiries to clarify how we protect your path to better health.

In essence, privacy at FoodFix means putting you first—your data fuels personalized wellness without exploitation. Explore our resources confidently, knowing we're committed to ethical practices that make managing blood sugar simple and secure.

FoodFix Cookie Policy

Effective Date: September 13, 2025

At FoodFix, we are committed to providing you with the best possible experience when using our website dedicated to nutrition guidance, blood sugar management, and personalized meal planning. To achieve this, we utilize cookies and similar technologies that help us understand how visitors interact with our content, improve our services, and deliver more relevant information about healthy eating habits and dietary strategies. This Cookie Policy explains in detail what cookies are, how we use them on our platform, the types of cookies we employ, and how you can control or manage your cookie preferences to ensure your privacy is respected while browsing our resources on stable blood sugar maintenance and wellness partnerships.

Cookies are small text files that are placed on your device by websites you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. In the context of FoodFix, cookies play a crucial role in enhancing functionality related to our core offerings, such as accessing meal plans that don't require advanced culinary skills, participating in one-on-one sessions that feel like genuine conversations, understanding portion guidance that fits real-world scenarios, and receiving ongoing support for your nutrition journey. Without cookies, some features might not function as intended, like remembering your preferences for content display or tracking progress in educational modules about balanced nutrition approaches. We categorize the cookies we use into several types, each serving specific purposes tied to our mission of making blood sugar management simple and approachable.

Essential cookies are fundamental to the operation of our website. These cookies enable basic functions such as page navigation, secure access to certain areas, and the ability to interact with interactive elements like buttons for learning more about our proven methods or viewing client testimonials. For instance, when you explore sections on expert guidance for wellness, essential cookies ensure that the site loads properly and maintains your session state. These cookies do not collect personal information that could identify you directly; instead, they focus solely on providing a seamless user experience. Since they are strictly necessary, they cannot be disabled through our cookie settings, but you can block them via your browser, though this may impair site functionality, potentially preventing you from fully engaging with our content on sustainable habits for blood sugar control.

Performance and analytics cookies help us gather data on how visitors use our site, which allows us to optimize it for better performance. We use these to track metrics like page views, time spent on articles about meal planning that makes sense, bounce rates from sections on our years of experience, and error occurrences. This information is aggregated and anonymous, meaning it doesn't identify individual users but helps us identify trends, such as which resources on portion control or weekly consultations are most popular. By analyzing this data, we can refine our content to better serve those seeking practical tools for managing nutrition goals, ensuring that our platform remains a reliable partner in your wellness journey. Tools like these cookies enable us to measure the effectiveness of our educational resources and adjust them to provide more value, all while maintaining high standards of data anonymity.

Functionality cookies enhance the personalized aspects of your visit. They remember choices you make, such as language preferences or region-specific content related to UK-based nutrition services. For example, if you select to view meal ideas tailored for busy lifestyles, these cookies help retain that setting for future visits, making your interaction with FoodFix more efficient and user-friendly. This personalization extends to how we present information on our core services, like individual sessions starting from certain price points or free access to FAQs. Without these, the site would treat each visit as new, requiring you to re-enter preferences each time, which could detract from the straightforward approach we advocate for blood sugar management.

We may also use targeting or advertising cookies to deliver content that aligns with your interests in nutrition and health. These could track your browsing behavior on our site to suggest relevant sections, such as reviews from happy clients or details on our team of professionals. However, at FoodFix, we prioritize transparency and do not share this data with third parties for their own advertising purposes. Instead, these cookies help us highlight our in-demand services internally, ensuring you see the most pertinent information about meal planning, consultations, and educational tools. It's important to note that we do not use cookies to collect sensitive health data without explicit consent, aligning with our evidence-based, practical approach to dietary guidance.

Managing cookies is straightforward and empowers you to control your online experience. Most web browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. For detailed instructions, check the help section of your browser. Keep in mind that disabling cookies may limit access to certain features, like personalized recommendations for balanced nutrition. Additionally, you can use our cookie banner, which appears on your first visit, to accept or decline non-essential cookies. We respect your choices and periodically review our cookie usage to ensure compliance with best practices in data protection. If you clear your cookies, you'll need to reset your preferences on subsequent visits.

Our use of cookies is designed to support our goal of demystifying blood sugar management through real, actionable advice. We believe in building trust by being upfront about these technologies, which ultimately help us serve you better. This policy is part of our broader commitment to user privacy, and we encourage you to review it alongside our other policies. By continuing to use FoodFix, you acknowledge our cookie practices, but remember, you always have options to manage them. We update this policy as needed to reflect changes in our services or technology, so check back periodically for the latest information on how we use cookies to enhance your nutrition journey.